For ages 21+

db77 consulting's commitment to responsible gaming

Gaming should be a source of enjoyment — not stress or anxiety. db77 consulting believes every player can play safely and within their limits. This page has all the information you need to protect yourself.

For ages 21+ only
Self-exclusion available
24/7 live chat support

Age limit and our responsibility

21+

The minimum age to open an account and participate in any casino or betting activity at db77 consulting is 21 years. Participation by minors is strictly prohibited, and identity verification is carried out in cases of suspicion.

At db77 consulting, we believe gambling is entertainment — not a source of income. Setting a fixed budget for each session, not adding extra money to recover losses, and prioritising time with family and friends are the foundations of healthy gaming.

Our Terms and Conditions page clearly states how account usage limits are set and what responsible behaviour is expected. If you are concerned about your gaming habits, use the tools below or contact our support team.

To learn how your information is stored and used when you open an account, read our Privacy Policy — it explains in detail how your data is protected.

Tools to keep yourself safe

db77 consulting offers several voluntary limit-setting features. These can be requested via 24/7 live chat or email.

Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately; if increased, it takes effect after 7 days.

Session time limits

Decide in advance how long you will play in one sitting. Once the set time is up, your session will end automatically.

Account cooling-off period

If you want a short break, you can temporarily close your account for anywhere from 24 hours to 6 weeks. During this time, logging in will be completely blocked.

Self-Exclusion

Option to close your account from 6 months up to permanently. If you attempt to open a new account while self-exclusion is active, it will be cancelled.

Gaming history review

View your full deposit, withdrawal, and betting history at any time. It is the easiest way to analyse your own habits.

Reality reminders

A notification will appear at set intervals letting you know how long you have been playing and how much you have spent.

Warning signs

If any of the situations below apply to you, pause and seek support.

  • You keep placing bets after a loss to try to win back the money, and you cannot stop.
  • You are hiding how much you gamble from family or friends.
  • You are spending money on betting even when you cannot cover daily expenses.
  • You are prioritising gaming over work, study, or sleep.
  • You feel restless, irritable, or anxious when you cannot gamble.
  • You are borrowing money or draining your savings to place bets.

Tips for healthy gaming

Following these simple habits keeps gaming enjoyable at all times.

  • Set a fixed budget before each session and stop for the day once you reach it.
  • Do not treat gaming as a source of income — winning occasionally is normal, but results are never guaranteed.
  • Do not place extra bets to recover losses — it only makes the situation worse.
  • Spend quality time with family and friends; gaming is just a small part of life.
  • Instead of using gaming to cope with stress or loneliness, choose other hobbies or activities.
  • Take regular breaks and focus on other tasks between sessions.

Where to find support

Asking for help when you are struggling is the courageous thing to do. Reach out through the sources below — everything stays confidential.

db77 consulting live chat

Our support team is available 24/7 on live chat in Bengali and English. For immediate help with self-exclusion or deposit limits, this is the fastest option.

Email Support

You can send a detailed email to [email protected] — our team will respond promptly and take steps based on your situation.

Family and close ones

A family member or trusted friend can be by your side. Talk to them openly — they can help you see the situation from an outside perspective.

Professional counselling

Seeking help from a mental health specialist or professional counsellor is completely normal and respectable. Mental health services in Bangladesh are now much more accessible than before — contact your local hospital or clinic.

Support groups

Sharing experiences with people facing the same challenges can often bring relief. Joining a local or online support group may help speed up your recovery.

db77 consulting's commitment

db77 consulting is not just an entertainment platform — it is an effort to create a responsible environment. We believe every player knows their own situation best, so information and tools are kept open to put the power of decision-making in their hands.

Our support team works in Bengali and English 24 hours a day, seven days a week — not only for technical issues but also to advise on responsible gaming. Do not hesitate to speak with us via live chat or email.

We place emphasis on account verification to prevent minors and underage individuals from using this platform. We ask parents to use child-protection software on home computers or mobile devices to prevent minors from accessing any gambling site.

For answers to general questions, visit our FAQ page — it covers the most frequently asked questions about accounts, payments, and responsible gaming.

Gambling is a risky activity. The outcome of every bet is uncertain and there is no guarantee of winning. Never bet with borrowed money or funds from your living budget. Age limit is always 21+.

Questions about responsible gaming

Let our support team know via live chat or email that you want self-exclusion and for how long. The team will close your account for the specified period. During this time, you will not be able to log in or open a new account.

Decreasing a limit takes effect immediately. However, a request to increase a limit takes effect after 7 days — this waiting period is intentional, to prevent impulsive decisions.

Once self-exclusion is active, any funds in your account remain safe. Withdrawal can be completed after the period ends or through the support team.

Self-exclusion requests normally need to be made by the account holder. However, if you are concerned about a family member, speak with our support team — they will advise based on the situation.

Yes, session time limits can be changed. Reducing the limit takes effect immediately; increasing it takes a little time to come into effect. Contact us via live chat to make a change.

The db77 consulting support team can offer initial guidance and help activate protective tools such as self-exclusion. For deeper mental health support, seeing a professional counsellor or psychiatrist is the most effective option.