db77 consulting Terms and Conditions

These Terms and Conditions ("Agreement") apply between the entity operating the db77 consulting platform ("Platform") and the registered user ("Member"). Definitions of key terms used in this Agreement are provided below:

• "Platform" refers to the db77 consulting website, mobile app, and all services included within it.
• "Member" refers to any registered individual who has created an account at the eligible age (21 years or older).
• "Bonus" refers to promotional rewards granted by the Platform, the use of which is subject to specific conditions.
• "Wagering" refers to the betting requirement applied to a bonus, which must be met before winnings from that bonus can be withdrawn.
• "Account Balance" refers to the total amount held in a Member's wallet, including both deposited funds and bonuses.

db77 consulting reserves the right to amend these terms and conditions at any time. Members will be notified of significant changes via email or in-app notification. Continued use of the Platform after any changes constitutes acceptance of the updated terms.

2.1 Registration Eligibility

To open an account at db77 consulting, a Member must meet the following requirements:

• Must be at least 21 years of age. Accounts belonging to underage individuals will be closed immediately and all funds deposited into such accounts may be forfeited.
• Each individual may operate only one account. If multiple accounts are found under the same person's name, all of them will be closed.
• All information provided at the time of registration must be accurate and up to date. Providing false information may result in account cancellation.
• The Member's mobile number and email address must be verifiable and active.

2.2 Account Security

It is the Member's sole responsibility to keep their account password and login details fully confidential. Access to the account must not be shared with anyone else. If there is any suspicion of hacking or unauthorised access, the support team must be contacted immediately. The Member is responsible for all activity carried out from their account.

2.3 Account Verification

db77 consulting may at any time request a valid ID or other documents from a Member for identity verification. Withdrawals may be delayed or suspended until verification is complete. Account verification is mandatory to receive certain benefits such as birthday rewards.

3.1 Deposit Rules

db77 consulting currently accepts deposits via bKash, Nagad, and Rocket. The minimum deposit amount is ৳200. The payment method used to deposit funds into the account must be registered in the Member's own name — deposits through third parties will not be accepted.

3.2 Withdrawal Rules

Withdrawals can only be made to the mobile payment method registered under the account. The minimum withdrawal amount is ৳1,000. The standard processing time for withdrawals is 5–30 minutes. However, this may take longer if account verification or other review processes are ongoing. Once a withdrawal request has been submitted, the option to cancel it is limited.

3.3 Suspicious Transactions

If any transaction is deemed suspicious, db77 consulting reserves the right to temporarily hold that transaction or withdrawal request for further review. Repeatedly depositing small amounts through the same method, or attempting to withdraw before meeting bonus wagering requirements, may be considered suspicious.

db77 consulting offers various bonuses and promotions for registered Members. Each offer is subject to specific conditions.

4.1 Welcome Bonus

New Members will receive a 100% bonus on their first deposit, up to a maximum of ৳8,000. For example: depositing ৳1,000 will add ৳1,000 in bonus funds, making the balance ৳2,000; the wagering requirement on this bonus is ৳1,000 × 20 = ৳20,000. To receive the maximum bonus amount, a minimum deposit of ৳16,200 is required — in that case ৳8,000 in bonus will be added and the wagering requirement will be ৳8,000 × 20 = ৳1,60,000.

4.2 Other Promotions

Regular Members can take advantage of various offers including weekly reload rewards, cricket festival deposit bonuses, weekend slot bonuses, birthday rewards, and refer-a-friend rewards. Each promotion has its own wagering requirements, validity period, and eligibility conditions.

4.3 General Bonus Usage Rules

• Bonuses are only usable on eligible games and cannot be withdrawn before the specified wagering requirement is met.
• It may not be possible to claim another bonus while one is already active — please contact the support team for details.
• Any attempt to abuse or manipulate the bonus system will result in cancellation of the bonus and suspension of the account.
• db77 consulting reserves the right to modify, suspend, or cancel any promotion.

5.1 Game Usage Rules

All games available on db77 consulting are operated through licensed software providers. Game outcomes are determined by Random Number Generator (RNG) technology. If a game is interrupted due to a technical error or network disconnection, the result will be determined based on data saved on the server.

5.2 Prohibited Activities

The following activities are strictly prohibited on db77 consulting:

• Any attempt to manipulate or influence game outcomes.
• Using bots, automated software, or unauthorised third-party programs.
• Coordinating with other Members to harm the Platform ("collusion").
• Placing artificial bets or betting against oneself to meet bonus wagering requirements.

5.3 Special Rules for Sports Betting

Odds offered in sports betting are variable and may change up until the event begins. Once a bet is confirmed, it generally cannot be changed. If a data error is identified in a match or event, db77 consulting reserves the right to void the related bets.

The db77 consulting VIP program has four tiers: Bronze, Silver, Gold, and Platinum. Progression to a higher tier depends entirely on a Member's regular activity and engagement on the Platform.

Weekly cashback is available at each tier — it is a fixed percentage of the net loss for the week (total losses minus total winnings). For example, a Gold tier Member with a net loss of ৳20,000 in a week will receive ৳20,000 × 0.9% = ৳180 in cashback (the maximum rate for Gold tier is 0.9%).

• Bronze: up to 0.3% weekly cashback.
• Silver: up to 0.6% weekly cashback.
• Gold: up to 0.9% weekly cashback.
• Platinum: up to 1.2% weekly cashback.

Cashback is added to the account as a bonus. Wagering requirements may also apply to cashback. db77 consulting reserves the right to amend the rules of the VIP program.

db77 consulting treats the collection, storage, and use of Members' personal information with the utmost importance. To learn more about how your information is managed, under what circumstances it may be shared with third parties, and your rights regarding your data, please read our Privacy Policy.

The Platform uses SSL encryption to keep Members' financial and personal information secure. Personal data is not sold to third parties. However, db77 consulting is obligated to provide necessary information in response to valid requests from law enforcement authorities.

db77 consulting firmly believes that gaming is enjoyable only when done in a controlled and mindful way. If any Member feels that their gaming habits are causing problems, they are encouraged to use the self-control tools listed on our Responsible Gaming page — such as setting deposit limits, session limits, and self-exclusion.

It is strictly prohibited for anyone under the age of 21 to operate an account or play games. Before granting access to their account, Members must ensure that minors cannot access the Platform.

db77 consulting may temporarily suspend or permanently close any account without prior notice for any of the following reasons:

• Violation of any clause in these Terms and Conditions.
• Registering with false or misleading information.
• Suspicion of money laundering or fraud.
• Manipulation or abuse of the bonus system.
• The same individual holding multiple accounts.
• Exploiting any vulnerability in the Platform's technical systems.

If an account is closed and the Member has legitimate funds (excluding bonuses), the return of those funds will depend on the outcome of the investigation. Members may also voluntarily request account closure by contacting the support team.

db77 consulting provides support seven days a week, twenty-four hours a day via live chat and email in both Bengali and English. If you have a complaint or dispute, please contact the support team directly in the first instance.

After a complaint is raised via live chat or email, db77 consulting will investigate and respond within a reasonable time. The relevant transaction or account activity may be temporarily suspended during the investigation. Our Frequently Asked Questions (FAQ) section may also be helpful for common issues and queries.

In dispute resolution, the decision of db77 consulting shall be considered final, unless the Member submits a request for reconsideration with clear evidence.

The db77 consulting platform is operated on an "as is" basis. db77 consulting will bear limited liability if any game is disrupted due to technical issues, server disconnection, or a fault from a third-party software provider.

db77 consulting aims to provide uninterrupted service, but temporary disruptions may occur due to maintenance, upgrades, or unforeseen technical issues. Members will be notified in advance where possible in such situations.

11.1 External Links

db77 consulting is not responsible for the content or activities of any third-party websites linked from the Platform.

db77 consulting reserves the right to amend these Terms and Conditions at any time. If changes are made, the updated version will be published on this page and Members will be notified of significant changes. Continued use of the Platform after any changes will be considered acceptance of the new terms.

If any clause of this Agreement is found to be partially or fully unenforceable, all other clauses will remain fully in effect. In the event of any conflict between the Bengali and English versions of the terms, the Bengali version will take precedence.

To learn more about db77 consulting, please visit our About Us page.